Spa: What To Expect in 2010?
March 17th, 2010It’s given – the spa is a billion-dollar industry and growing. And there’s no stopping it. Sometime in November this year, the International Spa Association (ISPA) published its 2010 Trend Watch report, describing several interesting craze for spas in 2010:
Customer Service. Nothing beats a good customer service! You could give the most expensive spa treatment, but when the client isn’t happy with her spa experience, it’s equivalent to nothing. “As a matter of fact, 87 percent of ISPA member spas are using customer feedback mechanisms to guarantee they’re exceeding consumers’ wants…” Spas should adopt improved ways then to give the clients a more satisfying spa experience.
Spa Sampling Menus. This is a primary means to let spa clients get a sort of “preview” of the several treatments thatthey are planning to try on.
Spa Partnerships. This allows spas to broaden their reach by forging partnerships with local businesses that may also gain from them. Through this, spas are able to promote their business and increase the number of clients by bringing the spa nearer to the clients. Various strategies can be carried out like discounted prices with partner hotels or resorts. And who doesn’t love a bargain?
Social Media. From tweeting to blogging, and everything in between, it’s forecasted that in 2010 social media will continue to be powerful in helping spa-goers make decision from what to where of spa. Needless to say, spas should make the most out of social media to gain clients.
Beauty Rest. Not yet very ordinary, but teasing option like this can certainly increase the total of spa visits. This merely means having that spare time at the spa to get some forty winks while enjoying a restful massage. Or quite more appealing is to just book a room in a spa heavy with calming aroma to catch up with your sleep.
These are just few of the exciting trends that the spa industry is eyeballing for 2010. Now, there are a plenty of better things to be excited to for your 2010 spa visits.
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